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Before uploading files, configure your callback endpoint on the Integration page in the JondaX client portal.

Your system's URL and keys

SettingRequiredDescription
Endpoint URLYesThe URL JondaX will POST results to
Authentication HeaderNoHeader name your endpoint expects for auth
Authentication KeyNoHeader value (shown masked in the portal after saving)

Output settings

SettingRequiredDescription
Payload TypeYesFile or Inline — Inline is only available for JSON and FHIR JSON. All other formats (HL7, FHIR XML, CSV, Parquet) are File only.
Output FormatYesJSON, FHIR JSON, HL7, FHIR XML, CSV, Parquet
Original results in outputNoWhen enabled, includes raw source data alongside transformed results in the callback payload. Disabled by default.

Retry behavior

If your callback endpoint is unreachable or returns a non-2xx status, JondaX retries delivery up to 3 times:

AttemptTiming
1st retryImmediately after failure
2nd retry30 minutes later
3rd retry6 hours later

If all retries fail, the result is stored for 30 days and can be retrieved by contacting support.

Checking delivery status

Use the status polling endpoint to inspect whether your callback was delivered:

GET https://app.jondax.eu/api/v1/status/:uploadId
Authorization: Bearer <JONDAX_API_KEY>

The callbackDelivery.status field reports one of: pending, delivered, retrying, or exhausted. See the Status Polling section for full details.

Verifying callback authenticity

JondaX sends the authentication header name and value you configured on the Integration page with every callback. Verify this header matches your expected value to confirm the request is genuine.

IP allowlisting will be available in a future release.